One of India’s leading digital payments, cash management and technology firm wanted to agglomerate a team of highly reliable operations executives to manage the day to day operations for its customer centric business vertical.
As it was directly linked with revenue growth of the company, it was critical that the right set of candidates were hired for this vertical, the client decided to do background checks for the unit so that they could build formidable team with eliminating the scope of risk and insecurity.
During the background verification process various discrepancies close to a concerning 16% were found for the pre-hires, however one such background check revealed that an operations executive had went absconding without an explanation and this caused the previous employer quite a good loss who is from the same industry, now the following candidate stands blacklisted from all the digital payments firms in the country.
The entire process background check process has helped our client build up an award winning strong operations team with good ethics and integrity focused on company goals achieving best in class customer service by taking necessary background check precautionary measures.
Considering the positive experience with background check process, our client does background check for each and every hiring in all verticals of the company.